How can we help?

The Customer Care team is here to help you if :

·You wish to place an order

·You wish to progress an order or have a problem with it

·You wish to confirm stock status on particular parts before you place an order, especially non-stock items

·You have any issues regarding your account and Customer Care will deal with it or direct you promptly to the relevant expert.

Please contact your dedicated Customer Care Coordinator for any of the above information.

Please contact Carol Douglas, our Customer Care Manager on 01536-316020 or carol.douglas@winkhaus.co.uk if :

·Winkhaus is unable to meet your expectations on availability and delivery

·You are generally dissatisfied with the service provided by Winkhaus

·You have complained and not received a satisfactory resolution

·You would like to tell us how delighted you are with the service that you receive from our Winkhaus team of people